forex trading ombudsman

in the form of Chart patterns, Fibonacci patterns, and Key Levels. If our client services team is unable to resolve the matter you may refer it as a complaint to our compliance department. Weve provided details of your various options below; however, you should note that while you may have multiple avenues through which you can escalate your complaint, it is our experience that only one dispute resolution service will hear your complaint at a time and you. The firm takes pride in its doubly redundant communication network of servers, spread across the globe and managed by Equinix, a leading data center management company. Office addresses are also given for Melbourne and London presences. Our clients receive cash every time they execute a trade with their broker, reducing trading costs and increasing profits significantly. All data and personal information are also encrypted, using the latest in SSL technology for security and privacy purposes. Full transparency breeds honesty and integrity, the hallmarks of this firm. E14 9SR, fx capital gains tax uk in the event that a situation arises that is not covered by the customer agreement, we will resolve the matter on the basis of good faith and fairness and, where appropriate, by taking such action as is consistent with market practice.

Their global network is failsafe, backed up by Equinix, a well respected, co-location data center management company, thereby ensuring data integrity and reliable, quick order execution. The management team has also focused on using the highly popular MetaTrader4 series of trading platforms, supplemented with mobile applications for smart phones and tablets. Contact us at any time. As per their viewable timeline, the firm was formed in New Zealand in 2010, but expanded to such a degree that in two years time the broker moved its headquarters to Melbourne, Australia and never looked back. Below youll find information on how we maintain our clients trust through our licenses and regulation. Details of the Financial Ombudsman Service will be provided by the Compliance department in their final response to your complaint. As its motto declares, ThinkMarkets The Smart Way to Trade.

ThinkMarkets is a trading name of TF Global Markets (Aust) Pty Ltd., holder of Australian Financial Services License number 424700. Clients accepted at this time; Spreads (as low.8 pips for Standard and lower for variable pricing for higher tiers) and benefits vary by account status; Leverage can be up to 500:1 on all accounts for forex (200:1 for CFDs Asset choices include forex. We will acknowledge your complaint promptly, and a full written response will be provided within eight weeks of receiving the complaint. UK financial ombudsman service, if you are classified as a retail client, and you do not feel that your complaint has been resolved satisfactorily or if we do not resolve your complaint within eight weeks of receiving it, you are able to refer your complaint. The address of the Financial Ombudsman Service is: Financial Ombudsman Service, south Quay Plaza 183 Marsh Wall, london. The address of the Financial Ombudsman Service is: The Financial Ombudsman Service, exchange Tower. They appeal to all manner of traders with a website accessible in 17 languages, and Customer Service is bilingual and available 24X6. Payouts are guaranteed in 24 hours! The firm has also received multiple industry awards for service excellence. There are three account choices, (Demo and Islamic, too with escalating benefits and improved spread arrangements, which can be fixed or variable, depending upon your volume preferences. Synergy Financial Markets Pty Ltd.